Terms of service

Terms and Conditions

These terms and conditions (the "Terms") govern access to and use of the LullaBites online store (the "Store"). By browsing or shopping in the Store, you accept these Terms, our Privacy Policy, our Shipping Policy, and our Refund Policy. If you do not agree, please do not use the Store.

1. Legal Capacity

To make a purchase, you must be of legal age under the laws of your country.

2. Product Information and Health Notice

Our products are dietary supplements. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Consult your doctor before consuming them if you are pregnant or breastfeeding, if you take medication, or if you have any medical condition. Do not exceed the recommended dose and keep the product out of reach of children. The information in the Store is for informational purposes only and does not replace the advice of a healthcare professional.

3. Customer Information

You agree to provide truthful and complete information, especially your email address and shipping address.

4. Orders

All orders are subject to confirmation and availability. We may reject or cancel an order in cases of obvious pricing errors, signs of fraud, or false information; in such cases, we will refund the full amount to the same payment method.

5. Prices, Promotions, and Payment

Prices are expressed in US dollars (USD) and include free shipping. Pack discounts are applied automatically in the cart and cannot be combined with other promotions unless otherwise stated. Payment is made when placing your order using credit or debit card, Shop Pay, Apple Pay, Google Pay, or PayPal, through Shopify's secure checkout with an encrypted connection. LullaBites does not store your card details. Your bank may apply currency conversion charges. We may change prices at any time; the price in effect at the time your order is confirmed will apply.

6. Shipping, Customs, and Taxes

Shipping is governed by our Shipping Policy. Any taxes or import duties applied by your country are the buyer's responsibility.

7. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund Policy, which forms part of these Terms.

8. Reviews and Comments

If you send us reviews, photos, or comments, you authorize us to publish them in the Store and on our social media. We do not publish sensitive personal data.

9. Intellectual Property

The Store's content (text, images, logos, and designs) belongs to LullaBites or its rights holders and may not be copied or reused without authorization.

10. Use of the Store

You may not use the Store for unlawful purposes or take actions that damage, overload, or affect its operation.

11. Limitation of Liability

To the extent permitted by law, LullaBites will not be liable for indirect damages arising from the use of the Store or its products. Our maximum liability for any claim is limited to the amount paid for the corresponding order. Nothing in these Terms limits the rights granted to you under your country's consumer protection laws.

12. Changes to the Terms

We may update these Terms at any time. The version published in the Store is the one currently in effect and applies to orders placed after its publication.

13. Contact

Questions about these Terms: lullabites@support.shop.